How to reduce support phone calls over the holidays

LANSA Holiday Card

No matter how prepared you are going into the holiday season, it seems an emergency or two always arises. From baking catastrophes and “Honey, did you remember to grab the bag of presents?” to treacherous travel conditions and extended stays at the airport; even the most organized struggle to make the holidays picture perfect.

Adding to your personal stress, year-end presents countless business deadlines and tasks that have to be completed even before thinking of taking time off. While smartphones and tablets allows us connect with work from afar, you and your IT team certainly don’t want to spend your holiday vacation fielding support phone calls. An article recently published by POWER IT Pro provides tips on how to “Spare yourself holiday heartache with some simple but smart preventative measures.” It’s catchy and offers insight on how to reduce phone call interruptions.

Providing on-demand, 24/7 technical support to our customers is a hallmark of LANSA. While our offices will be closed December 24 and 25 and January 1, you may reach LANSA support by clicking here.

Ali Bolin

Author: Ali Bolin

Ali brings over 10 years of experience in marketing, public relations and communications with her to LANSA, having worked in both the client and agency sides of business. She is responsible for marketing and communications activities in North America, including overseeing the iOpener Blog, supporting Web and social media activities and writing communication plans. Ali draws on her knowledge of the consumer packaged goods industry to assist the LANSA Data Sync Direct sales team and develop strategic product marketing messages.

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