Shadow IT & citizen development – Love IT or Loathe IT

No wonder the IT backlog is mushrooming.  Many IT departments are struggling to deliver mobile applications, getting cloud-ready and other digital innovation initiatives, while also taking care of an unrelenting volume of maintenance. There is wide agreement that the ‘need’ for shadow IT and its more legitimized progeny, citizen development, is caused by IT not … Continue reading “Shadow IT & citizen development – Love IT or Loathe IT”